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BEST FAQ
Smart HMI More
Q.
[XTOP] How to Download (Transfer) OS Files
Product
A.
The method to transfer OS files varies depending on the OS version of the XTOP product.
 
You can check the OS version on the XTOP device under [Menu Screen] – [Information].
 
If the OS version is V3.1
1. Run the software XDesignerPlus V2.6 and select the [Transfer – Run Transmitter] menu.
 
2.Click the [File Select] button and choose the file named [xtop rom2 v3.1(20**..).bin] from the path:
C:\Program Files (x86)\M2I Corp\XDesignerPlus\OS
(The path may vary depending on your initial software installation.)
 
3.Set the transfer channel (Ethernet/USB/Serial) according to the cable connected to the XTOP device, then click the [Transfer] button to send the OS file.
 
4.After the transfer completes, the device will automatically reset.
 
If the OS version is V4.8
1.Run the software XDesignerPlus V4.8 and select the [Transfer – Run Transmitter] menu.
 
2.On the top left, select [Transfer OS and Font], then click the [File Select] button in the middle right. Choose the OS file starting with OS0000 from the path:
C:\Program Files (x86)\M2I Corp\XDesignerPlus4\OS\OS
(You must change the file type filter to [OS File (*.bin)] to see the OS files. Files starting with OS1000 are for HTOP devices.)
 
3.Set the transfer channel (Ethernet/USB/Serial) at the top right according to the cable connected to the XTOP device, then click the [Transfer] button to send the OS file.
 
Additional Note
For TOPR/RX/RW/RE/RH series, the OS is automatically updated when transferring project (drawing) files, and OS/Font files cannot be transferred separately.
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Q.
[R Series] Which Software Should I Download for R Series Products?
Product
A.

To program TOPR, TOPRX, TOPRW, TOPRE, TOPRH, and TOPVIEW products, you need to download the software from our official website.

 

After registering as a member and logging in, go to [Service] – [Download] – [Software] on the website and download [TOP Design Studio].

 

The software is provided free of charge.

 

TOPVIEW (SCADA) projects are also created using TOP Design Studio.
However, to run TOPVIEW (SCADA), you must purchase a TOPVIEW (SCADA) Key Lock.

 

Please note: TOP Design Studio software is not compatible with XTOP products.

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Q.
[XTOP] How to Upgrade the OS from V3.1/V2.4 to V4.8
Product
A.

To upgrade the OS of your XTOP device from V3.1 or V2.4 to V4.8, please follow the steps below:


Run XDesignerPlus V4.8 and select the [Transfer] – [OS Upgrade] menu.


Note 1: OS upgrades can only be performed via USB cable. If you use the [Transfer – Run Transmitter – Transfer OS and Font] menu instead of the OS Upgrade menu, you can upgrade using a serial or Ethernet cable. Please refer to the attached file for details.


Note 2: Upgrading the OS will delete all project files from the XTOP device. If you need to keep your project files, use XDesignerPlus V2.6 to upload and back them up before proceeding.


The OS upgrade process will sequentially transfer the Boot, Font, and OS files. After the Boot file is transferred, the XTOP device will automatically reset, and then the Font and OS files will be transferred in order.


If the upgrade is interrupted and the Font or OS files are not transferred correctly, the screen will remain black and display [Boot Mode], indicating only the Boot file has been transferred. In this case, simply run the [OS Upgrade] menu again to complete the upgrade.


Once the upgrade is complete, the device will enter touch calibration mode. Please follow the on-screen instructions to calibrate the touch panel accurately.


Tip: If the Font file was not transferred properly, text on the screen may appear as black squares.

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